Your Questions, Answered

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  • JLM Digital Marketing manages social media and creates content for businesses. That covers strategy, Reels, carousels, static posts and stories, editing, copywriting, scheduling, posting and monthly reporting. Email and SMS marketing is available as an add-on.

  • We're based in Birmingham, Alabama, and work with businesses across Alabama and the Southeast. Strategy, planning and reporting all happen virtually, so location is rarely a limit.

  • Almost all of them. We've worked with construction and design-build firms, professional services, risk and insurance, trades and service companies, and local brands. What matters most is a business that wants consistent, professional content.

  • We manage the platforms where your customers spend time, including Instagram, Facebook, LinkedIn and TikTok. We recommend the right mix for your business during your free consult.

  • We create it. We plan the posts, write the captions and edit the video and graphics. For real footage of your team and work, we run onsite content shoots.

  • We film interviews, team features and process or product footage at your location. We build the shoot plan around your team's schedule and direct anyone on camera, so no one needs experience in front of a camera.

  • It takes four steps. Send an inquiry, then book a free consult call. We send a proposal covering what we recommend, what it includes and what it costs. Once you approve it, we hold a kickoff strategy session.

  • We answer every inquiry within one business day. Our hours are Monday through Friday, 8 a.m. to 4 p.m. Central.

  • You get a monthly report. It shows reach, engagement, follower growth, website clicks and where your leads came from, along with what we're adjusting next month.

  • Yes, as an add-on to social media management. We design and write campaigns, set up welcome, promotional and re-engagement flows, and track the results.

  • Every business needs something different, so pricing is built around your goals and the services you choose. You'll get a clear proposal with costs after your free consult.